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Your account is your personal login to VEXiON cards. It is separate from your business settings and billing, changing something here affects only how you sign in, not your customers or your invoices. Open it in two clicks:
1

Open the user menu

Click your profile icon at the bottom-left of the sidebar. A menu opens.
2

Click your profile again

At the top of that menu, click your profile (your photo, name, and email). Your account dialog opens.
It is the profile row at the very top of the menu that opens this dialog. For admins, the Account item lower in the same menu opens your business General settings, which is a different thing.
The Account dialog on the Profile tab: a Profile row with the name and an Update profile link, Email addresses with a Primary badge and an Add email address link, Phone numbers with Add phone number, and Connected accounts with a Connect account link.

The Account dialog

The dialog has two sections in the sidebar: Profile and Security.

Profile

If you signed up with Google, you might not have a password yet. Open Security and set one, so you can also sign in with your email and a password.

Security

The Security section is where you manage how you sign in. It shows the sign-in options that are switched on for VEXiON cards, so what you see can differ from the list below:
  • Password: set a password, or change the one you have (Update password).
  • Passkeys: add a passkey so you can sign in without a password, using your device’s fingerprint, Face ID, or PIN.
  • Two-step verification: add a second step at sign-in for extra security.
  • Active devices: see every device your account is signed in on (browser, location, and when it was last active), and sign out of any you do not recognise.
  • Delete account: permanently delete your login.
The Account dialog on the Security tab: Password with a Set password link, Passkeys with Add a passkey, Two-step verification with Add two-step verification, an Active devices list showing the current device, and a red Delete account link.

The Security section

Delete account deletes your login for good, and you can no longer sign in with it. VEXiON cards also deactivates the business record linked to your login. It does not cancel your business subscription, and it does not delete the cards, customers or transactions of the business. Billing keeps running until you cancel it. If you are the account owner, make sure another admin exists first. To close or pause the business, use Cancelling or the Danger Zone instead.

New sign-in email

When someone signs in to your account from a device it has not used before, we send you an email New sign-in to VEXiON cards. It shows the device, the place, the IP address and the time.
Email New sign-in to your account: device Chrome, Windows, location, IP address and time, the line If this was you there is nothing to do, and a Manage devices button that opens Account, Security, Active devices.

The new sign-in email

  • If it was you, there is nothing to do.
  • If it was not you, click Manage devices in the email. It opens Account on the Security tab. Under Active devices, click … next to the device you do not recognise and choose Sign out of device. Then write to us at info@vexioncards.one.
If the device you open the email on is signed out, sign in first. The dashboard then opens Security for you. To sign out of every other device at once, change your password under Password and keep Sign out of all other devices ticked. This also signs out the tablets at your till that use the same login.

Good to know

Your account login is not the same as your business billing details. To change the company name, address, or tax details on your invoices, go to Billing, not here.
Adding a teammate is different again, that is done in Team and roles, where each person gets their own account and login.
You stay signed in on each device. A device on which nobody has opened VEXiON cards for 90 days is signed out by itself, and on any device you sign in again after one year. A till where the dashboard stays open is never signed out for inactivity.